Write to hello@getimaginalis.com. The app’s settings sit behind the gear at the top of Today. Imaginalis runs on iPhone, with iOS 26 or later, and on Android phones, with Android 12 or later.
Restore a membership
On a new phone, or after you reinstall the app, tap Restore on the membership screen. Or open the settings, tap Membership, then Restore purchases. On an iPhone, use the same Apple Account you bought the membership with. On Android, use the same Google account.
Cancel a membership
On an iPhone, Apple manages the subscription. Open Settings, tap your name, then Subscriptions, then Imaginalis, and tap Cancel Subscription. In the app, open the settings and tap Membership, then Manage in the App Store. Cancel at least 24 hours before the current period ends, or it renews for another period.
Apple handles refunds as well. Ask for one atreportaproblem.apple.com.
On Android, Google Play manages the subscription. Openyour subscriptions in Google Play, signed in with the Google account you bought it with, choose Imaginalis and tap Cancel subscription. In the app, open the settings and tap Membership, then Manage in Google Play. Cancel before the current period ends, or it renews. Deleting the app doesn’t cancel it.
Refunds for Google Play purchases follow Google Play’s refund policy. Ask Google on itsrefund request page, or write to us.
Once a membership ends, your journal stays open to read and to export.
The free week
For new members, the yearly membership starts with 7 days free. After that it costs $39.99 a year (prices differ by country), and it renews until you cancel. Cancel at least 24 hours before the week ends on an iPhone, or before it ends on Android, and you pay nothing. If notifications are on for Imaginalis, the app reminds you two days before the week ends. The monthly membership is $6.99 a month, with no free week, and renews until you cancel. The lifetime membership is one payment of $99.99, with no free week and nothing to renew.
Export your journal
Tap the share button at the top of the Journal, or Export the journal in the settings. You get every day, draw and note as one Markdown file, to keep or send anywhere. Export works whether or not you’re a member.
Moving between iPhone and Android
There’s no sync between an iPhone and an Android phone, because Imaginalis has no accounts. The journal on each phone stays separate. To take it with you, export it as Markdown (above): the file opens anywhere, though the app can’t import it.
A membership doesn’t carry across either. One bought in the App Store works on iPhones with that Apple Account, and one bought in Google Play works on Android phones with that Google account.
iCloud sync on iPhone
Your journal syncs through your own iCloud account, so it reaches your other iPhone or a new one. Sign in to iCloud with the same Apple Account on each iPhone and let Imaginalis use iCloud: in Settings, tap your name, then iCloud, and find Imaginalis in the list of apps. Changes can take a few minutes to arrive, and they need a network connection and free space in iCloud.
Your chart and any recording still waiting for its words stay on the iPhone where you made them.
Backup on Android
Android backs up your journal and the app’s settings to your Google account, if backup is on for your phone. Set up a new phone with the same Google account and install Imaginalis, and they come back. The backup is encrypted end to end with your phone’s PIN, pattern or password. Without a screen lock, Android doesn’t back up Imaginalis at all. Backups run on their own, roughly once a day, so the newest entries may be missing.
Your chart and any recording still waiting for its words stay on the phone where you made them.
Delete your data
- Your chart: open Your chart, in the settings or in the Library, and tap Delete my chart.
- Your journal on iPhone: delete the app from your iPhone. Then, to remove the copy in iCloud, open Settings, tap your name, then iCloud, then the storage used by apps, choose Imaginalis and delete its data.
- Your journal on Android: delete the app from your phone. A copy stays in your phone’s backup in your Google account until you delete that backup or turn backup off.Google explains how.
- Usage statistics and purchase records: turn off sharing (below) and write to hello@getimaginalis.com. Theprivacy policy explains what we can find and delete.
Turn off usage statistics
In the settings, under Privacy, turn off Share usage statistics. The app stops sending straight away and forgets its random ID. The statistics never contain what you write, ask or say. Theprivacy policy lists what they do contain.
Contact
Support, privacy, ideas and feedback: hello@getimaginalis.com